Field Support Administrator


Field Support Administrator

Field Support Administrator
Kernersville, NC

Southeast Connections LLC, provides inclusive infrastructure solutions for the natural gas industry. We construct the systems and facilities to transport the nation's cleanest burning energy resource. Southeast Connections offers complete construction services that include pipeline construction, installation, maintenance, repairs, stations, facility modification and new construction. From Senior Management to the "boots on the ground", Southeast Connections, LLC is dedicated & determined to remain the industry leader and earn continued respect from clients through our professionalism.

We offer excellent compensation and industry-leading benefits, such as health, dental and vision, life insurance, STD and LTD starting on DAY 1. Eligibility for Company matching 401K benefit after 3 months of employment.

Job Title: Field Support Administrator
Reports to: Document Control Supervisor


Position Summary:
Acts as a liaison between field operations and office personnel and is responsible for performing a variety of regular tasks to facilitate a well-organized office. Is proficient in all aspects of data entry, paperwork tracking and reporting.

Essential Duties and Responsibilities:

The essential functions include, but are not limited to the following:

  • Develop and manage detailed spreadsheets
  • Collaborate with Foreman/Supervisor/Superintendent to meet customers’ needs
  • Inventory tracking and field paperwork distribution to and from the field
  • Receive and coordinate necessary street repairs
  • Coordinate and oversee the work log and crew work schedule entry
  • Receive all PO’s through Procure It
  • Populate the work log location, description of work, PO & locate ticket number
  • Remote ticket entry - 811 training
  • Keep all locate tickets updated
  • Ensure all receipts are coded and turned in
  • Assist Foreman with questions regarding ticket numbers, PO’s, etc.
  • Contact customers to coordinate install dates
  • Coordinate weekly packets for the Foreman
  • Ensure completed packets are sent to home office in a timely manner
  • Ensure filing is accurate and up-to-date


Minimum Qualifications (Knowledge, Skills, and Abilities):

  • High School Diploma or GED
  • Three to five years of administrative office experience
  • Ability to manage multiple priorities and to plan and organize work in observance of deadlines
  • Superior organization skills; able to multi-task and prioritize responsibilities
  • Ability to work independently and possess strong decision-making skills
  • Demonstrates commitment to high professional ethical standards and a diverse workplace with the ability to look at situations from several points of view
  • Excels at operating in a fast-paced environment
  • Collaborative work style and commitment to get the job done
  • Excellent communication skills both verbal and written
  • Excellent computer skills and proficient in Excel, PowerPoint, Word, and Outlook